Privacy Policy

This policy was last modified on 05.03.2018.

UPDATE in preparation for GDPR (General Data Protection Regulation) on 25.05.2018

This privacy policy applies between you, the User of this Website and Frekja Consulting Limited, the owner and provider of this Website. Frekja Consulting Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Websites. By visiting the Websites (, , and any subdomains and by integration Thinkific’s platform under you are consenting to our privacy policy.

Please read this privacy policy carefully.

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:
collectively all information that you submit to Frekja Consulting Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998; the Privacy Policy was updated where relevant to prepare for the GDPR (General Data Protection Regulation), in force from 25.05.2018;


a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);


Frekja Consulting Limited, or us
Frekja Consulting Limited, a company incorporated in England and Wales with registered number 10956239 whose registered office is at The Plaza Building, 102 Lee High Road, Lewisham, London, England, SE13 5PT ;


UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;


User or you
any third party that accesses the Website and is not either (i) employed by Frekja Consulting Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Frekja Consulting Limited and accessing the Website in connection with the provision of such services; and


the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.


  1. In this privacy policy, unless the context requires a different interpretation:
    • the singular includes the plural and vice versa;
    • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
    • a reference to a person includes firms, companies, government entities, trusts and partnerships;
    • “including” is understood to mean “including without limitation”;
    • reference to any statutory provision includes any modification or amendment of it;
    • the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

  1. This privacy policy applies only to the actions of Frekja Consulting Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data collected

  1. We may collect the following Data, which includes personal Data, from you:
    1. Name
    2. Job Title;
    3. Contact Information such as postal addresses and email addresses;
    4. Company name and country for VAT purposes if applicable;
    5. Financial information such as credit / debit card numbers – we use a third party payment provider to process online orders, so we do not directly collect financial or payment information from you for these online orders;
    6. IP address (automatically collected);
    7. A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected), or email opening and link click through behaviour via Active Campaign;

in each case, in accordance with this privacy policy.

Our use of Data

  1. For purposes of the Data Protection Act 1998, Frekja Consulting Limited is the “data controller”.
  2. We will retain any Data you submit only for as long as necessary to fulfil the purposes for which it was collected, as outlined in the privacy policy.
  3. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.
  4. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
  5. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;
    2. improvement of our products / services;
    3. transmission by e-mail of promotional materials that may be of interest to you; for illustration: if you have opted-in to receive our e-mail newsletter, or specifically provided your details to access free content, we are likely to send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, every e-mail that we send includes a link that allows you to opt out of that e-mail list;

in each case, in accordance with this privacy policy.

Third party websites and services

  1. Frekja Consulting Limited may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website. For illustration: Some of the services being used are e.g. the Course Platform Provider Thinkific ( and Payment Provider. Thinkific may provide help for technical issues you encounter with the Course Platform.
  2. Any Data used by such parties is used only to the extent required by them to perform the services that we request. All third parties currently used are undergoing preparations to be GDPR compliant by May 2018.

Links to other websites

  1. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

  1. Frekja Consulting Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Frekja Consulting Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
  2. We may also disclose Data to a prospective purchaser of our business or any part of it.
  3. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

  1. Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
  2. use of Data for direct marketing purposes; and
  3. sharing Data with third parties.

Functionality of the Website

  1. To use all features and functions available on the Website, you may be required to submit certain Data.
  2. You may restrict your internet browser’s use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data

  1. You have the right to ask for a copy of any of your personal Data held by Frekja Consulting Limited (where such Data is held) on payment of a small fee, which will not exceed £10.


  1. Data security is of great importance to Frekja Consulting Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
  2. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
  3. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.


  1. This Website may place and access certain Cookies on your computer. Frekja Consulting Limited uses Cookies to improve your experience of using the Website and to improve our range of services. Frekja Consulting Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  2. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  3. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Frekja Consulting Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  4. This Website may place the following Cookies
Type of Cookie

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.


Third-Party Cookies

Some features to do with the online courses may involve a cookie being sent to your computer by a third party. For example, if you view or listen to any embedded audio or video content you may be sent cookies from the site where the embedded content is hosted. We do not control the setting of these cookies so please check the websites of these third parties for more information about their cookies and how to manage them.

  1. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  2. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  3. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Transfers of data outside the European Economic Area

  1. By using our Third Party websites or providers, you might enter personal data into systems outside the European Economic Area and your data may be stored outside the European Economic Area. To illustrate this: the course platform provider Thinkific is located in Canada. You create a Thinkific account in order to access the online course materials. The data therefore is held on Thinkific systems. We are using the Email Marketing Provider Active Campaign (North American company). If you sign up to our Newsletter, your name and email address will be submitted to Active Campaign. For payment processing we use Stripe or PayPal, both with North American parent companies. You enter your payment details into their systems. If you are concerned about how your data is protected by these companies, please refer to their Privacy Policies.
  2. If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.


  1. Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name, title and company along with the feedback. An exception is the Testimonial Function in Thinkific. If you rate the course, your comment will be visible on the course landing page to other users.
  2. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  3. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  4. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  5. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

  1. Frekja Consulting Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.You may contact Frekja Consulting Limited by email at

5 March 2018


  1. These terms and conditions were created using a document from Rocket Lawyer (

Please also review our website Terms and Conditions of use which govern your use of our site.

Please call me on +44 7855 919748 or send me an E-mail to I am looking forward to an informal conversation to discuss your change programme.