UPDATE in preparation for GDPR (General Data Protection Regulation) on 25.05.2018
Definitions and interpretation
- the singular includes the plural and vice versa;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- “including” is understood to mean “including without limitation”;
- reference to any statutory provision includes any modification or amendment of it;
- We may collect the following Data, which includes personal Data, from you:
- Job Title;
- Contact Information such as postal addresses and email addresses;
- Company name and country for VAT purposes if applicable;
- Financial information such as credit / debit card numbers – we use a third party payment provider to process online orders, so we do not directly collect financial or payment information from you for these online orders;
- IP address (automatically collected);
- A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected), or email opening and link click through behaviour via Active Campaign;
Our use of Data
- For purposes of the Data Protection Act 1998, Frekja Consulting Limited is the “data controller”.
- Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.
- All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
- Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- internal record keeping;
- improvement of our products / services;
- transmission by e-mail of promotional materials that may be of interest to you; for illustration: if you have opted-in to receive our e-mail newsletter, or specifically provided your details to access free content, we are likely to send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, every e-mail that we send includes a link that allows you to opt out of that e-mail list;
Third party websites and services
- Frekja Consulting Limited may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website. For illustration: Some of the services being used are e.g. the Course Platform Provider Thinkific (https://www.thinkific.com/) and Payment Provider. Thinkific may provide help for technical issues you encounter with the Course Platform.
- Any Data used by such parties is used only to the extent required by them to perform the services that we request. All third parties currently used are undergoing preparations to be GDPR compliant by May 2018.
Links to other websites
Changes of business ownership and control
- We may also disclose Data to a prospective purchaser of our business or any part of it.
- In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Controlling use of your Data
- Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
- use of Data for direct marketing purposes; and
- sharing Data with third parties.
Functionality of the Website
- To use all features and functions available on the Website, you may be required to submit certain Data.
Accessing your own Data
- You have the right to ask for a copy of any of your personal Data held by Frekja Consulting Limited (where such Data is held) on payment of a small fee, which will not exceed £10.
- Data security is of great importance to Frekja Consulting Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
- If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
- We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
- All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
- Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Frekja Consulting Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
- This Website may place the following Cookies
Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Some features to do with the online courses may involve a cookie being sent to your computer by a third party. For example, if you view or listen to any embedded audio or video content you may be sent cookies from the site where the embedded content is hosted. We do not control the setting of these cookies so please check the websites of these third parties for more information about their cookies and how to manage them.
- You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
- You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
- It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Transfers of data outside the European Economic Area
- By using our Third Party websites or providers, you might enter personal data into systems outside the European Economic Area and your data may be stored outside the European Economic Area. To illustrate this: the course platform provider Thinkific is located in Canada. You create a Thinkific account in order to access the online course materials. The data therefore is held on Thinkific systems. We are using the Email Marketing Provider Active Campaign (North American company). If you sign up to our Newsletter, your name and email address will be submitted to Active Campaign. For payment processing we use Stripe or PayPal, both with North American parent companies. You enter your payment details into their systems. If you are concerned about how your data is protected by these companies, please refer to their Privacy Policies.
- Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name, title and company along with the feedback. An exception is the Testimonial Function in Thinkific. If you rate the course, your comment will be visible on the course landing page to other users.
- Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
- This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
5 March 2018
- These terms and conditions were created using a document from Rocket Lawyer (https://www.rocketlawyer.co.uk).
Please also review our website Terms and Conditions of use which govern your use of our site.